Featured

Digital Trends In Healthcare Industry To Watch For In 2022

In a survey conducted by McKinsey, 23% of all consumers said they are planning to spend more on wellness products. But, which products are they talking about? In a few decades,...

Best Examples Of How Global SME’s Are Scaling Their Online Business

As per Oberlo, there shall be over 2.14 billion online shoppers in 2021. But, how many of them are choosing SMEs? It’s the National Small Industry Day on 30th August. And...

Trends in Fashion eCommerce Industry To Maximize CX & Sales

As per the Statista Digital Market Outlook, fashion eCommerce Industry is the biggest eCommerce segment, growing at a rate of 9.1% per year. The question that arises is – how do...

Why Digital Transformation Must be a Strategic Priority

Over the last decade, the term “digital transformation” has become less of a buzzword and more of a business optimization strategy. And while the demands of the connected...

Quality Engineering Needs an Agile Mindset

With two decades of popularity behind it, Agile has become the go-to methodology for any company that wants to not only move fast and break things, but also incorporate a certain...

Customer Experience & User Experience: Where they Meet

This blog, co-written with Richard Alvarez (UX Practice Lead, Apexon), draws on their joint experience in the CX and UX environments. Ask the average person if the customer...

Thinking of Acquiring a Neobank? Evaluate How Its Data Is Organized

The financial industry has seen a frenzy of mergers and acquisitions over the past few years that looks different from the type of activity we saw not 10 years ago. What’s the...

Should You Embrace a Crawl, Walk, Run Salesforce Rollout Plan?

It’s hard to understate the impact your organization’s rollout plan will have on the overall success of your Salesforce adoption. That’s because your rollout plan determines...

How Salesforce Can Help Personalize Patient Journeys

Salesforce Health Cloud has truly transformative potential for healthcare organizations (including doctors’ offices, insurance providers, hospital groups, and others) interested...

Sharing the Key to Acing an Interview

After you’ve landed a job interview in the tech sector, you need to put your best foot forward and prepare for how you’re going to convince the people interviewing you that...

The Value of Conducting a Customer Experience Audit

Happy and happy clients who will stick to you in the long term are the ultimate goal, right? This necessitates the optimal customer experience! Today, customer experience (CX)...

Last Month at AWS: July Edition

The year may be more than 50 percent complete, but AWS continues to churn out improvements and upgrades to its offerings, a steady stream of tweaks to a cloud infrastructure and...

Why Codeless Salesforce Test Automation Impacts the QA Function

This blog, co-written with Jeff Pigatto, (Vice President and Global Head, Salesforce Practice, Apexon), draws on their joint experience optimizing Salesforce environments. Marc...

A Guide to Accessible Digital UX Design

Accessible UX (user-experience) design refers to design that is built to be as useful for one group as any other. Although it often refers to accessibility for people with...