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Best UX Practices for the Highest Customer Retention Rates

There is an ever-increasing need for meeting customer expectations. Today, customers' perceptions can either make or break the deal. Therefore, businesses should begin with best...

Apexon Share the Key to Acing an Interview

After you’ve landed a job interview in the tech sector, you need to put your best foot forward and prepare for how you’re going to convince the people interviewing you that...

How Digital Transformation Is Impacting Customer Experience

As companies continue their digital transformation journey, there is an increased appreciation for digitalization as a business optimization strategy. Often, the goals that have...

AI-Powered Predictive Analytics: What You Need to Know

Predictive analytics has been part of the tech zeitgeist for what seems like a very long time. For the last decade (at the very least), Gartner’s annual hype cycle has made...

Fast Track Your Digital Transformation With Intelligent Automation

This blog, co-written with Keith Winn (Sr. Director of Intelligent Automation, Apexon), draws on their joint experience in the digital transformation and automation...

The Analytical Enterprise: Turning Data into Future Insights

Every business wants to see into the future. With predictive data analytics, they might just be able to. Before they can run, however, businesses need to learn how to walk....

Digital Transformation: A Marathon, not a Sprint

The evolution of digital transformation from marketing buzzword to actual business strategy may have been a decade or so in the making, but there is little doubt that the...

How Multi-Cloud Will Dominate Future Cloud Strategy

As the pace of digitalization continues to increase, “cloud first” is on track to become the dominant strategy among established incumbents and digital natives alike. And...