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5 Connected Loyalty Best Practices to Improve Customer Retention

From the early days of cutout coupons on packaged boxes to today’s sophisticated digital programs, loyalty has been a critical part of business success. Indeed, the time-honored...

Geetha Iyer
Mar 8, 2023
Posted in Retail

Open API Ecosystem for Retail Industry Leader

THE BRIEF Our client was unable to accommodate complex retail industry needs due to the rigidity of their enterprise architecture. The client recognized that in order to be a...

Leila Modarres
Nov 18, 2020
Posted in Retail

APIs in Retail Part 1 – What are Retail APIs and How do They Affect Me?

There is a lot of buzz around “APIs” but what are they exactly?   An API, which stands for application programming interface, is meant to integrate two software components...

Dustin Kozlowski
Mar 20, 2020
Posted in Automation

Toys ‘R’ Us: Digitally Disrupted

Toys ‘R’ Us has filed for Chapter 11 bankruptcy in the US and Canada. A retail institution, a toy emporium, a troubled incumbent – Toys ‘R’ Us has been called many...

kanhai.jhaveri
Sep 28, 2017
Posted in Retail

Putting Digital to Work in Retail

What influences a customer’s shopping experience? Retailers are only too aware of how much shopping habits have changed and continue to morph. Digital media and digital...

Shalin Shah
Sep 25, 2017
Posted in Retail
Testing

Gift Cards in Retail Industry and Testing Challenges-II

In the last session I provided an overview of the gift cards industry. In this blog, I am planning to share more in-depth details for actual testing of gift cards system. Gift...

Amit Bhoraniya
Nov 15, 2010
Posted in Retail