The client is a bank holding company for a major US bank headquartered in Michigan. It is one of the largest residential mortgage servicers and banks in the United States. The client desired to implement long-term processes that would improve their operational capability while decreasing anomalies, errors, and risks. They also desired to be able to make more data-driven decisions based on the analysis’ findings. Our solution was to address this issue by implementing mechanisms that automate workflow and improve business rule management while reducing anomalies and errors. The solution was implemented in three stages using a structured approach.
An in-depth analysis of the customer’s existing processes revealed certain challenges.
To address the customer’s requirements, Apexon leveraged our competencies with a tailored solution for this client in three phases:
Phase 1 – Implemented
Phase 2 – Requirements
Phase 3 – Requirements
At the close of the project, Apexon was able to deliver the following features and upgrades:
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