1. / A Pharmaceutical Giant Improves Productivity by 50%
Overview

The pharmaceutical industry is shifting its focus from the traditional ‘blockbuster drug’ model to newer, IT-driven healthcare solutions. This shift is placing greater demands on their IT infrastructure as they drive toward digital enablement and more connected customer experiences.

The customer needed to build a global business platform using SAP, as well as streamline its supply chain protocols to adapt to increasingly competitive and dynamic markets.

Problem

Given the customer’s large global footprint, Apexon needed to ensure that:

 

  • Implementation was made in collaboration with all functional project managers and division heads
  • Coordinate assigned work across functional areas to meet efficiency parameters
  • Access management and authorization processes were compliant without hindering performance
  • Automated processes were in place for test management and reporting
Solution

By working with key stakeholders within the customer’s business ecosystems, Apexon guided the collaborative process for BA, super users, and department heads. This enabled us to:

 

  • Automate different levels of authorization checking, including SAP login access, transaction code, relevant SAP field values, and transaction execution completion.
  • Automate COMET 2.0 access and identified regression scope for the same
  • Deliver master data management solutions via SAP ECC 6.0, APO, and mySAP SRM
  • Ensured assigned work is planned and coordinated across functional areas and that assigned consultants are working efficiently​
Impact

The establishment of a global business platform and improved supply chain processes resulted in a significant number of performance improvements.

  • 50% reduction in changeover time on some production lines and resource allocation.
  • Improved resource allocation and work coordination via a future-ready global business platform
  • 30% reduction in production-related issues
  • 20% reduction in overall operating expenses at the plant level

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