One of the major challenges plaguing emergency department (ED) companies is revenue collection. For firms that provide ED services across multiple locations, maintaining a consistent and high-throughput coding and billing process is of utmost importance. The customer wanted to improve quality and reduce clinical document deficiency by automating ED coding and establishing a seamless workflow across all six sites they were operating in.

In offering their niche skills of ED services, the client was facing complexities in:

• Establishing consistent quality of coding efforts and a standardized workflow across its sites
• Increasing coding and billing accuracy and reducing time

Apexon leveraged the ApexED solution to automate the generation of claims in a secure application and created a workflow that provides meaningful recommendations. The client was able to: 

• Automate the end-to-end ED coding process – level of service, CPT, MIPS, modifiers, ICD1O coding – with greater accuracy and lesser time
• Implement workflow management to reduce licensing cost of PMS applications and enhance security
• Integrate audit modules with the executive dashboard for quality assurance and performance enhancement