1. / Global Tech Giant Exponentially Increases Customer Reach with Cloud-based Apps
Overview

Gaining a competitive advantage in the technology business depends not only on operational efficiencies but also on the capability to evoke an emotional connection with the end user. The customer wanted to connect directly with end consumers, expand reach across geographies, increase engagement, and drive end-user satisfaction. On the other hand, the customer also wanted to reduce roaming plans cost and enhance the guest experience for technology event attendees.

Problem

A root cause analysis of the customer’s problems revealed the following challenges that needed immediate attention:

  • Lack of a digital product catalog for end users 
  • Lack of offline access to product catalogs
  • Increasing costs of mobile roaming plans making it difficult to access catalogs
  • Poor engagement with technology symposium guests
Solution

Apexon developed three different applications that included:

  • Building a native cloud-based Catalog App to run on iOS devices with the following features:
    • Multilingual support in English, German, Spanish, Portuguese, and localization facility
    • Easy offline access to catalogs that can be cached on the mobile devices
    • Bookmark and annotation retention with selective page emailing
  • Developing a roaming mobile app that would: 
    • Allow users to geo-fence their location and enable/disable roaming plans with an alert mechanism 
    • Help in implementing security guidelines for data encryption
  • Building a React Native hybrid app for managing the technology symposiums with in-built features for:
    • Registration, schedule, location, directions, and feedback collection
Impact

Using agile methodology and an outcome-based delivery model, Apexon delivered significant benefits, including:

  • An exponential increase in customer reach with a multi-lingual catalog app
  • Comprehensive and complete product list for end consumers
  • Access to a user-friendly catalog
  • Easy offline access to product catalogs through mobile devices
  • On the fly sales contact/sales reference creation
  • GDPR and CCPA compliance

Other Case Studies
Automation of a Leading Financial Services Provider’s Credit Application Submission Process across Platforms

Case Studies

Automation of a Leading Financial Services Provider’s Credit Application Submission Process across Platforms

Automation of a Seamless Integration of Dealer Track for Credit Application Submission Process Consolidation for a Leading Financial Services Provider

Increased data availability for America’s largest telecom network provider resulted in a 35% reduction in data quality issues

Case Studies

Increased data availability for America’s largest telecom network provider resulted in a 35% reduction in data quality issues

Discover how we helped America’s largest telecom network provider increase their data storing and distribution capabilities from 250 TB to 1.9 PB and enable 95% data availability to improve their data management processes while reducing costs.

A large container operator implements centralized data warehouse to improve data quality by 30%

Case Studies

A large container operator implements centralized data warehouse to improve data quality by 30%

Learn how we assisted a Danish business conglomerate with activities in the transport, logistics and energy sectors to implement a centralized Data warehouse to improve their data quality, analyze the business trend and performance.

A major US bank holding company reduced data anomaly and mismatch errors by 60%.

Case Studies

A major US bank holding company reduced data anomaly and mismatch errors by 60%.

Discover how we aided a leading US bank holding company headquartered in Michigan with capability enhancements that ensure a long-term process that reduces data anomaly and mismatch errors, improves operations, and mitigates risks.

Let’s head to the apex

Get in touch and let’s start a conversation!






    banner_side

    © 2022 Apexon. All Rights Reserved.