As the healthcare landscape rapidly evolves, payers must reimagine themselves to deliver better quality healthcare services and improve customer experiences. The customer, a Michigan-based payer, wanted to expand their active user base and improve engagement with its 1 million policy members by being available on multiple channels. They also needed to be compliant with statutory and regulatory requirements while improving stakeholder collaboration and enhancing user access and security.
Exhaustive scrutiny of the customer’s existing processes exposed various challenges like:
By adopting a design thinking approach, Apexon worked with the customer to come up with wide-ranging member convenience solutions that included:
With managed services and an outcome-based delivery model, Apexon was able to deliver a host of business benefits, including:
Learn how we assisted a leading revenue cycle management services company in the United States in identifying opportunities to improve documentation while also modifying and automating its reconciliation and quality procedures.
Learn how we helped a large physicians group based in the US use deep learning models to improve error identification by 3x and reduce financial leakage by 40%.
Automotive & Manufacturing
Discover how we helped a German engineering firm automate video labeling for their autonomous vehicle project to identify street objects and their location with over 82% accuracy.
Discover how we helped a financial advisor offering online investment advice evaluate the feasibility of their retirement plans 30 years into the future.
Get in touch and let’s start a conversation!