Success Story Healthcare

Healthcare Analytics Firm Automates Talent Acquisition Efforts

automating talent acquisition process

Data analysis is one of the most sought-after skill sets in today’s enterprise landscape.

As a healthcare analytics provider, the customer needed to ensure that their talent acquisition and hiring protocols matched the scale of their business needs while keeping costs to a reasonable limit. One of the customer’s key objectives was to revamp their current onboarding process for greater efficiency and consistency. The aim was to increase candidate engagement and retention while developing a process that consumed fewer resources and accurately assigned candidates to specific projects. 

The challenge

2 key areas

Besides the complications involved in streamlining the existing infrastructure without disrupting the hiring flow, Apexon specialists discovered that:

Too Many Workflows

Too Many Workflows The existing onboarding process operated with too many workflows that required manual intervention between candidates, recruiters, and managers

Lack of Tools, Notifications & Triggers

Lack of Tools, Notifications & Triggers The customer did not have any document parsing tools nor any automated notifications or workflow triggers

The Solution

4 key areas

To address the customer’s requirements, we leveraged Salesforce CRM capabilities to build and implement a contingent workforce system that:



Established a roadmap to expanded capabilities including Salesforce API-integration and potential SF community user network upgrades

Improved Programmed Tools

Improved Programmed Tools

Integrated Docusign to enable e-signatures, while Rchilli integration facilitated resume parsing and semantic matching

Data Extraction & Processing

New Hiring Processes

Tailored new hiring processes to meet the requirements specific to the received work input format

User Access

User Access

Used a personalized SF domain that managed user access by using the in-built SF security layer