With emerging technologies rapidly gaining ground in the communications sector, the communications software applications market is expected to reach $11.4 billion by 2024. 

The customer, an American multinational tech giant with a communication software userbase of 115 million, wanted to validate physical device compatibility for the collaboration platform whilst retaining a seamless end-user experience.

An in-depth analysis of the customer’s existing processes revealed various challenges like:

• Validating physical device compatibility across 15 device models for every major and minor software version changes
• Rapidly expanding set of device models and variants across which the validation had to be executed
• Limited turnaround time for testing due to aggressive time-to-market

To tackle the challenges at hand, Apexon developed an automated solution using an open-source Robot framework which included:

• Device configuration testing using Python so that multiple models and variants could be tested using the same scripts
• User-friendly logging to ensure easy maintenance and debugging 
• Parallel execution so that multiple device sets could be tested simultaneously
• Integrating the automation solution to Azure pipeline for unattended overnight execution