Digital Commerce & Customer Experience

Technology Consulting

Laying the right foundation for digital commerce success

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Enabling a customizable commerce approach for innovation, scale and reach

Digital commerce data and technology solutions

the challenge

IN DIGITAL COMMERCE, EXPERIENCE IS EVERYTHING

Customers today expect a seamless experience across different channels. But that experience suffers when you have disparate data systems, disconnected engagement platforms, and poor customers insights. True optimization of the commerce experience can only be achieved through top-notch data and technology solutions paired with the right eCommerce expertise. The right technology foundation can scale with your growing business and provide seamless interactions across platforms and business units.

Agile & Scalable Commerce Technology Solutions

What we do

UNIFY CUSTOMER JOURNEYS WITH AGILE & SCALABLE COMMERCE TECHNOLOGY

Apexon digital commerce technology consulting services can help ensure engaging, personalized customer experiences across every channel using the right platforms and tools, critical customer insights and data-driven optimization processes.

We can help select the right digital commerce solution for your business, implement it with maximum efficiency and the least disruption to operations, optimize it across all channels, and ensure high performance on SEO visibility and shopper conversion.

Our Offerings

end-to-end Digital Commerce Technology Consulting services

Our end-to-end technology consulting services include:

Omni-channel strategy for a unified experience across all channels

Platform recommendations ensuring scalability and tight product fit to market

Audit, review and testing of usability and performance of existing commerce solutions

Technology blueprinting; identifying the ideal technology foundation for your omni-channel commerce business

THE OUTCOMES WE DELIVER

FUTURE-READY ECOMMERCE & CUSTOMER EXPEREINCE CAPABILITES

Apexon’s Digital Commerce and CX technology consulting services deliver significant business advantages:

Faster time-to-value with proven accelerators, frameworks and services – without compromising quality

Enhanced AI based personalization capabilities and extensible features

Increased conversion and customer retention

Comprehensive web, digital asset, and commerce management

Analytical responses for measurable customer satisfaction improvements

Reduced maintenance requirements and costs

Our methodology

Reveal
how we do it

Fully functional, flexible, scalable, and secure platform-building proficiencies

Omnichannel implementation for cross-platform capabilities

Dedicated design practice, proven retail growth and industry-specific know-how

Complete brand and UX capabilities

Key Partnerships

Apexon is one of the fastest-growing partners in the Salesforce ecosystem. Its solutions help organizations create amazing end-to-end experiences with a single, integrated platform for Marketing, Sales, Service, Commerce and Operations.

LEARN MORE

In some cases, B2C merchants need access to B2B capabilities. So, in addition to our expertise with the leading B2C commerce platforms, Apexon is also has extensive expertise with Optimizely (Episerver) B2B Commerce Cloud. Optimizely is purpose-built for the specific demands of B2B commerce.

Apexon is a leading Adobe Magento Commerce partner. We offer Magento solutions including a fully hosted and managed service model, created with merchandisers and marketers in mind. The Magento platform is flexible, easy to manage and use, and loaded with all the advanced features and functionality you need to sell more online.

Apexon has over 15 Years of Oracle Commerce experience. We recently extended our capabilities to Oracle’s newest eCommerce platform solution, Oracle Commerce Cloud, making us a preferred partner.

Why Apexon

Apexon finds better ways for you to thrive in the new world of digital:

Tailor-made solutions for each brand’s niche

Proven B2B and B2C commerce experience

Dedicated design practice

Industry-specific commerce expertise – Retail, Financial Services, Healthcare, Manufacturing, High Tech/Telecom

customer testimonials

“We spent a lot of time evaluating the right partner and platform to power our next growth journey. We are glad that we chose Apexon to be our trusted partner.”

Arun Naikar eCommerce Head, Fabindia

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