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Digital Experience Studio

Connect with your customers over extraordinary digital experiences, powered by Apexon

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  1. / Digital Experience Studio

SERVICE OFFERINGS

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Bring Your Digital Experience Ecosystem to Life

Craft fulfilling customer experiences and meeting a new wave of business needs with applications services that accelerate delivery and streamline costs. Beginning with an automated and centralized digital platform, all the way through to an enhanced user experience, Apexon has what your business needs.

Digital Commerce

Redefine the e-commerce environments and enrich brand interaction at every customer touchpoint using our feature-rich platforms and intuitive technologies designed to streamline and enhance your customer's journey. Create a digital commerce experience that's cohesive, interactive, flexible, and opens new opportunities for your business to engage with the customers. Our solutions help your business with  
  • The capability to capture and integrate consistent data across multiple platforms via APIs.
  • Omnichannel customer engagements for higher revenues, actionable insights, and real-time communication backed by a structured ecosystem
  • Quicker development and faster iterations for your apps.
  • Flexibility in structuring and implementation of the app based on your specific business needs.
  • Develop the capability to capture and integrate consistent data across multiple platforms via APIs.
 
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Customer 360

Customer 360 helps you aggregate customer information and derive insights into their preferences to deliver seamless, personalized, and enhanced customer experience using data integration and analytics. Here are some of its features:  
  • Unify customer data, sales, marketing, commerce, and IT, under a single high-scale data ingestion service and create a comprehensive customer profile
  • Identify and understand your diverse target audience, build a unique customer profile and deliver the right content to the right customer on the right channel
  • Monitor real-time analytics and data via Tableau
  • Save time by automating repetitive tasks using intelligent recommendations and Einstein AI.
  • Integrate your data safely and securely using Mulesoft.
 
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User Experience

User experience is important in any business. Salesforce UI helps create an intuitive, automated, and consistent interface that enhances the experience of your users, which reflects positively on your business and boosts productivity.  
  • Salesforce Cloud Implementation connects different departments across your organization, ensuring that all customer-facing teams get the right information
  • App-based and code-based Salesforce integration provides a single unified experience by merging data from other applications to provide you with a centralized platform to work on
  • Develop apps specifically for Salesforce AppExchange and connect with customers worldwide
  • Work with Salesforce Lightning Migration effortlessly for an enhanced user experience and better device support.
 
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Portals & Content

Apexon’s portal and content solutions help you create enhanced digital experience for your customers and employees, enabling sharing of content and data integrated with core BI features for improved organizational effectiveness.  
  • Select the best DXP Implementation for your business model, focusing on personalization, scalability, and automation
  • CMS implementation for a scalable, customized, and intuitive system that provides an engaging platform for your customers to interact with your business
  • Search optimization to give customers easy access to the information they seek
  • Site performance optimization for improved loading time, site reliability, page responsiveness, and dynamic platform adoption to provide an engaging digital experience
 
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HIGHLIGHTS

How We’ve Led Our Customers To The Vertex

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CASE STUDIES

Apexon in Action

See how Apexon helps enterprises unlock opportunities to co-create digital experiences

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Integrating the channels of customer engagement

Discover how we helped a leading health supplement retailer increase their web traffic, conversions, and YoY revenue by 50% by developing omnichannel engagement solutions, store-specific inventory, payment gateways, and subscription services customized for their business.

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Improving the quality of customer engagement

Explore how we helped a luxury fashion retailer improve their average customer engagement time by 22% and reduce wait time on PLP by 20% with our performance improvement solutions that eliminated inconsistent experiences and unnecessary hurdles in the customer journey.

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Integrating different business verticals for improved efficiency

Discover how we helped an industrial equipment supplier integrate their corporate and eCommerce site that helped them deliver seamless customer journeys, develop holistic CX recognition, reduce service dependency, and rectify cost inefficiencies for improved ROI and omnichannel customer engagement.

INSIGHTS

Insights That Drive Real Results

INSIGHTS

Insights That Drive Real Results

Unleash the Power of the Cloud

A look at how the cloud can streamline operations, open new business operations, and help you reduce employee turnover.

Digital Transformation 101

Discover the secret sauce to succeeding in the digital economy.

Unleash the Power of the Cloud

A look at how the cloud can streamline operations, open new business operations, and help you reduce employee turnover.

Digital Transformation 101

Discover the secret sauce to succeeding in the digital economy.

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Let’s head to the apex

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