Insurance companies are not only responsible for providing quality health plans to their customers, but doing so with exceptional customer service.
From sales and marketing to group and member onboarding, and general administration, the entire health insurance community must be connected to a centralized hub to access information and fulfil requests. As a Salesforce implementation partner, Apexon can deliver CRM solutions capable of:
- Reaching customers on any device and channel-mobile, landline, email, or social
- Prioritizing and proactively addressing the most urgent cases first
- Building rich customer profiles, including life event alerts that can be leveraged for additional sales
More personalized journeys and augmented payer experiences are possible for large and small groups, individual markets and government plans with Salesforce for Insurance. Apexon will partner with you to conduct product configuration, group onboarding, interoperability, risk stratification, and more to ensure a seamlessseamless integration.