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Generative AI in BFSI: A Real-World Success Story

In the rapidly evolving landscape of the Banking, Financial Services, and Insurance (BFSI) industry, organizations are continually grappling with a plethora of challenges. From...

AI’s New Frontier: Smarter Insurance Operations

For years the insurance industry relied primarily on people, namely underwriters, to evaluate and approve insurance policies. However, the industry is shifting to digital. Fallout...

Top 6 eCommerce Use Cases of ChatGPT

Chatbots have become a popular tool for businesses of all sizes, and eCommerce companies are no exception. With numbers for eCommerce retail sales expected to reach $8.1 trillion...

Positive Effects of AI on Human Jobs and Working Culture

There are concerns that AI poses a threat to job security and workplace cultures. Many professionals are afraid they will be rendered obsolete by robots while leaders fear the...

3 Steps to Build an AI Foundation

An artificial intelligence (AI) strategy is only as strong as the foundation on which it is built. Having a solid AI foundation leads to quicker implementation of AI and greater...

Why Being Aware of Outliers is Vital for Machine Learning Datasets

The growing role of data and analytics as both a business optimization strategy and actionable insights into customer behavior means that there is a defined need for companies to...

How Data, Analytics and Insights Can Improve Customer Service

This blog, co-written with Thanneermalai Krishnappan (Technical Manager, Apexon), draws on their joint experience in the data and analytics environments. The 24/7 nature of the...

Hack2Vax: Team Outliers Win Apexon/AWS Hackathon

COVID-19 might still be classed by many people as a black swan event, but it has raised fundamental questions as to how the physical world reacts to an ever-evolving...

How Technology is Enabling the Consumerization of Care

Patients are increasingly becoming “health consumers”. The reality that health providers face is that their services are often comparable, and that consumers do just that:...