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Streamlining Cross-Border Payments with ISO 20022 Standards

Cross-border payments have been a source of annoyance due to the absence of universal protocols and standards. Various financial institutions and regions have attempted to address...

Data-Driven CX: The Key to Addressing Friendly Frauds and Enhancing Customer Sat...

A year ago, I purchased a treadmill that included a subscription fitness app, free for the first six months. Around the same time, I also subscribed to a subscription...

Credit Card Competition Act and the Evolving Payment Landscape

The Payment Revolution: Choice, Competition, and Challenges Did you know? The Credit Card Competition Act (CCCA) could potentially reduce interchange fees for U.S. merchants by...

Elevating BFSI Excellence with Apexon’s Innovative Salesforce Solutions

Introduction Salesforce is a cloud-based customer relationship management (CRM) platform that helps businesses of all sizes to manage their customer interactions and...

Generative AI in BFSI: A Real-World Success Story

In the rapidly evolving landscape of the Banking, Financial Services, and Insurance (BFSI) industry, organizations are continually grappling with a plethora of challenges. From...

Front-End Dashboards in BFSI: Real-World Use Cases

In the world of banking, financial services, and insurance (BFSI), the abundance of data and the critical nature of decisions pose significant challenges for business leaders....

SVB Failure Highlights Need for Improved Risk Assessment, Data Strategy for Mid-...

The collapse of SVB has highlighted the need for better risk assessment for mid-sized banks. While there are strong controls for larger banks, smaller institutions are not...

From Traditional to Digital: Enhancing Payment Systems

Society today demands seamless and safe digital experiences, especially when it comes to their banking needs. What’s more is that with all the options available today, they want...

Strengthening Compliance and Reporting Frameworks with Data

In early 2023, FINRA released its 2023 Examination and Risk Monitoring Program report, emphasizing the need to strengthen the trade and surveillance programs for its member firms....

3 Digital Transformation Initiatives to Elevate Digital Lending Customer Experie...

Organizations in all industries are taking a customer-centric approach to their business and banking is no exception. With more and more borrowers seeking online platforms for...

Benefits of Digital Wallets in Financial Management for Businesses

Over the last several years, the world has witnessed changes in the global economy, especially due to the Covid-19 pandemic. Merchants and consumers have helped to propel the...