Customer Experience & User Experience: Where they Meet
This blog, co-written with Richard Alvarez (UX Practice Lead, Apexon), draws on their joint experience in the CX and UX environments. Ask the average person if the customer...
We have always instinctively appreciated brilliant design, whether in physical objects or digital products, but until recently there was relatively little recognition of the...
Driven by the convergence of tech giants, digital natives, and professional services corporations, digital engineering services companies have an essential role to play in helping...
The principles of great user experience (UX) have been around for some time. Are things really so different when it comes to connected product UX? Yes and no. The concept of...
We’ve reached an inflection point in mobility. The number of apps continues to rise, and it’s no mystery why. Mobile apps continue to demonstrate their value, serving to...