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Pratik Chakraborty -Associate Director, Salesforce Practice at Apexon is a certified (11x) Salesforce professional with over 13 years of progressive experience in IT solution consulting and delivery.
Prior to joining Apexon, Pratik was working as a Specialist Advisor with NTT DATA’s Salesforce Consulting Practice. His work focuses on providing clients with technology transformation services resulting in focused operational performance improvements, process reengineering and automation. This includes: stakeholder outreach, discovery / requirements gathering, decision prioritization, solution blueprinting, journey and process mapping.
Worked primarily in the CRM landscape for Pharmaceuticals and Healthcare industries with additional experience in Life Sciences and Reinsurance sectors. He possesses techno-functional expertise in the Salesforce Service, Sales & Marketing Clouds, Knowledge management, Business process reengineering and automation, Data integration platforms, and Project management methodologies.”