IBM MDM Tool & DataPower SME / Developer

About Apexon

Apexon is a digital first technology services firm specializing in accelerating business transformation and delivering human centric digital experiences. We help customers outperform their competition through speed and innovation.

Apexon brings together expertise in AI, analytics, application development, cloud, commerce, customer experience, data, DevOps, IoT, mobile, quality engineering, and UX, with deep experience across BFSI, healthcare, and life sciences. Backed by Goldman Sachs Asset Management and Everstone Capital, Apexon has a global presence across four continents.

We enable #HumanFirstDIGITAL.

We are hiring for an IBM MDM Tool & DataPower SME / Developer opportunity.

Role: IBM MDM Tool & DataPower SME / Developer

Location: Remote

Position: 2

Work Arrangement: Remote

Active Secret clearance is required.

Role Overview

We are seeking experienced IBM MDM Tool & DataPower SMEs / Developers to provide administration, development, integration, and technical support across ServiceNow, Toolkit, APDS, ID Toolkit, PSIM, MDM, IBM DataPower, and VHIC/MPI environments. The role includes developing and supporting Java-based APDS functionality, administering IAM-related platforms, performing patching and upgrades, and providing subject matter expertise in IBM DataPower changes and XML architecture across integrated identity management tools.

Required Skills

• Strong experience with IBM DataPower administration, development, and integration.
• Experience with ServiceNow implementation and administration.
• Knowledge of Master Data Management (MDM) tools and data management.
• Experience with Agile software development methodologies.
• Change management and release coordination.
• Core consulting and stakeholder coordination skills.
• Understanding of XML architecture, routing, transformations, and system integrations.
• Experience with Java-based application development and technical support.

Preferred Skills

• Experience with Toolkit, APDS, and ID Toolkit development and support.
• Experience administering PSIM environments and supporting infrastructure.
• Experience with Identity and Access Management (IAM) platforms.
• Experience supporting Veterans Health Identification Card (VHIC) and Master Person Index (MPI) integrations.
• Experience with platform patching, upgrades, deployment validation, and production support.
• Experience documenting APIs, interfaces, XML flows, data mappings, and integration dependencies.

Key Responsibilities

• Administer ServiceNow for incident, request, and change management, including workflows, forms, dashboards, notifications, and user access.
• Build, enhance, test, and maintain Toolkit and APDS functionality using Java and related technologies.
• Develop, troubleshoot, deploy, and maintain Java-based APDS applications, services, and integrations.
• Support the ID Toolkit used for identity management and matching, including configuration and issue resolution.
• Administer MDM tools, including configuration, troubleshooting, data management, and integration support.
• Administer PSIM environments and supporting infrastructure, including deployments, monitoring, patching, upgrades, and troubleshooting.
• Design, develop, and test PSIM application features and enhancements, and resolve defects.
• Support XML architecture across multiple IAM tools and integrated environments.
• Serve as the subject matter expert for IBM DataPower device changes, including configuration updates, deployment coordination, validation, and troubleshooting.
• Support DataPower integrations, XML routing, transformations, interfaces, and technical documentation.
• Plan and execute platform patching, version upgrades, maintenance activities, and post-upgrade validation.
• Provide architecture and integration support for the VHIC system and its connections to MPI.
• Document interfaces, APIs, XML flows, data mappings, dependencies, and integration designs.
• Coordinate with stakeholders, infrastructure teams, development teams, and partner systems to resolve cross-system issues.
• Perform code reviews, testing, defect resolution, root-cause analysis, and production support.
• Maintain deployment procedures, configuration records, test results, change documentation, and operational support artifacts.
• Follow established security, change-management, configuration-management, and software-development practices.

Education Requirement

Bachelor’s degree in Computer Science, Information Technology, Engineering, Business Administration, or a related field is preferred.

Our Commitment to Diversity & Inclusion

Did you know that Apexon has been Certified™ by Great Place To Work®, the global authority on workplace culture, in each of the four regions in which it operates: USA for the seventh time in 2026, India for the tenth consecutive time in 2026, the UK for the fourth time in 2026, and Mexico for the second time in 2026.

Apexon is committed to being an equal opportunity employer and promoting diversity in the workplace. We take affirmative action to ensure equal employment opportunity for all qualified individuals. Apexon strictly prohibits discrimination and harassment of any kind and provides equal employment opportunities to all qualified individuals without regard to gender, race, color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law.

You can read about our Job Applicant Privacy policy here: Job Applicant Privacy Policy on apexon.com.

Our Commitment to Environment

Actively contribute to Apexon's commitment to environmental responsibility by following sustainable practices and supporting ESG initiatives.

Our Perks and Benefits

Our benefits and rewards program has been thoughtfully designed to recognize your skills and contributions, elevate your learning experience, and provide care and support for you and your loved ones.

We also offer:

• Health Insurance with Dental & Vision
• 401K Plan
• Life Insurance, STD & LTD
• Paid Vacations & Holidays
• Continuous Skill Based Development and Career Advancement Opportunities

Job Location :

Baltimore, Maryland, United States