VHIC Identity and Card Services Architect

About Apexon

Apexon is a digital first technology services firm specializing in accelerating business transformation and delivering human centric digital experiences. We help customers outperform their competition through speed, innovation, and technology.

Apexon brings together expertise in AI, analytics, application development, cloud, commerce, customer experience, data, DevOps, IoT, mobile, quality engineering, and UX, with deep experience across BFSI, healthcare, and life sciences. Backed by Goldman Sachs Asset Management and Everstone Capital, Apexon has a global presence across four continents.

We enable #HumanFirstDIGITAL.

We are hiring for a Veterans Health Identification Card (VHIC) Identity and Card Services Architect opportunity.

Role: VHIC Identity and Card Services Architect

Location: Remote

Position: 3

Work Arrangement: Remote

Active Secret clearance is required.

Role Overview

We are seeking an experienced Identity and Card Services Architect to provide architectural and operational leadership for the Department of Veterans Affairs' Veteran Health Identification Card (VHIC) identity and card services. The role focuses on maintaining reliable day-to-day operations, resolving system issues, supporting integrations and identity validation, managing card issuance and replacement processes, and delivering approved enhancements.

Required Skills

• Experience with Identity and Access Management (IAM).
• Understanding of identity validation and identity lifecycle processes.
• Knowledge of system integration and troubleshooting.
• Ability to support operational reliability, issue resolution, and system enhancements.

Preferred Skills

• Experience supporting identity and credentialing platforms.
• Experience with card issuance, replacement, and related service operations.
• Experience with enterprise system integrations and operational support.
• Experience supporting government or healthcare IT systems.

Key Responsibilities

• Provide architectural and operational leadership for VHIC identity and card services.
• Support reliable day-to-day operations of identity and card service platforms.
• Troubleshoot issues and coordinate resolution of operational incidents.
• Support system integrations and identity validation processes.
• Oversee card issuance and replacement workflows.
• Assess and support approved system enhancements.
• Coordinate with technical and operational stakeholders to maintain service reliability.
• Help ensure identity and card services meet established operational and security requirements.

Education Requirement

Bachelor’s degree in Computer Science, Information Technology, Engineering, Business Administration, or a related field is preferred.

Our Commitment to Diversity & Inclusion

Did you know that Apexon has been Certified™ by Great Place To Work®, the global authority on workplace culture, in each of the four regions in which it operates: USA for the seventh time in 2026, India for the tenth consecutive time in 2026, the UK for the fourth time in 2026, and Mexico for the second time in 2026.

Apexon is committed to being an equal opportunity employer and promoting diversity in the workplace. We take affirmative action to ensure equal employment opportunity for all qualified individuals. Apexon strictly prohibits discrimination and harassment of any kind and provides equal employment opportunities to all qualified individuals without regard to gender, race, color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law.

You can read about our Job Applicant Privacy policy here: Job Applicant Privacy Policy on apexon.com.

Our Commitment to Environment

Actively contribute to Apexon's commitment to environmental responsibility by following sustainable practices and supporting ESG initiatives.

Our Perks and Benefits

Our benefits and rewards program has been thoughtfully designed to recognize your skills and contributions, elevate your learning experience, and provide care and support for you and your loved ones.

We also offer:

• Health Insurance with Dental & Vision
• 401K Plan
• Life Insurance, STD & LTD
• Paid Vacations & Holidays
• Continuous Skill Based Development and Career Advancement Opportunities

Job Location :

Baltimore, Maryland, United States