SNOW Administrator

About Apexon

Apexon is a digital first technology services firm specializing in accelerating business transformation and delivering human centric digital experiences. We have been meeting customers wherever they are in the digital lifecycle and helping them outperform their competition through speed and innovation.

Apexon brings together distinct core competencies in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering, and UX, along with deep expertise in BFSI, healthcare, and life sciences, helping businesses capitalize on the unlimited opportunities digital offers.

Our reputation is built on a comprehensive suite of engineering services, a dedication to solving clients’ toughest technology problems, and a commitment to continuous improvement. Backed by Goldman Sachs Asset Management and Everstone Capital, Apexon has a global presence across four continents.

We enable #HumanFirstDIGITAL.

We are hiring for a SNOW Administrator opportunity.

Role: SNOW Administrator

Location: Remote

Position: 1

Work Arrangement: Remote

Active Secret clearance is required.

Role Overview

We are seeking an experienced SNOW Administrator to administer, configure, and maintain ServiceNow applications and platform capabilities. The ideal candidate will have strong technical expertise in ServiceNow workflows, service catalogs, CMDB, integrations, user roles, and reporting, along with experience supporting ITIL-based operations, platform security, incident resolution, upgrades, and compliance with federal requirements.

Required Skills

• Core Consulting Skills
• ServiceNow administration and configuration
• ServiceNow architecture
• ServiceNow technical development and support
• ServiceNow workflows and service catalogs
• Configuration Management Database (CMDB)
• ServiceNow integrations, roles, and reporting
• ITIL-based service management operations
• Platform security, incident resolution, and upgrades
• Compliance with federal requirements

Key Responsibilities

• Administer, configure, and maintain ServiceNow applications and platform components.
• Develop and manage workflows, service catalogs, and CMDB configurations.
• Configure and support integrations between ServiceNow and other systems.
• Manage platform roles, access permissions, and reporting capabilities.
• Support ITIL-based service management processes and daily platform operations.
• Troubleshoot platform issues and resolve incidents in a timely manner.
• Support ServiceNow upgrades, maintenance, and platform enhancements.
• Maintain platform security and ensure compliance with applicable federal requirements.
• Collaborate with technical teams and stakeholders to support reliable and effective ServiceNow operations.

Education Requirement

Bachelor’s degree in Computer Science, Information Technology, Engineering, Business Administration, or a related field is preferred.

Our Commitment to Diversity & Inclusion

Did you know that Apexon has been Certified™ by Great Place To Work®, the global authority on workplace culture, in each of the four regions in which it operates: USA for the seventh time in 2026, India for the tenth consecutive time in 2026, the UK for the fourth time in 2026, and Mexico for the second time in 2026.

Apexon is committed to being an equal opportunity employer and promoting diversity in the workplace. We take affirmative action to ensure equal employment opportunity for all qualified individuals. Apexon strictly prohibits discrimination and harassment of any kind and provides equal employment opportunities to all qualified individuals without regard to gender, race, color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law.

You can read about our Job Applicant Privacy policy here: Job Applicant Privacy Policy on apexon.com.

Our Commitment to Environment

Actively contribute to Apexon's commitment to environmental responsibility by following sustainable practices and supporting ESG initiatives.

Our Perks and Benefits

Our benefits and rewards program has been thoughtfully designed to recognize your skills and contributions, elevate your learning experience, and provide care and support for you and your loved ones.

We also offer:

• Health Insurance with Dental & Vision
• 401K Plan
• Life Insurance, STD & LTD
• Paid Vacations & Holidays
• Continuous Skill Based Development and Career Advancement Opportunities

Job Location :

Baltimore, Maryland, United States