Fast Track Your Digital Transformation With Intelligent Automation
This blog, co-written with Keith Winn (Sr. Director of Intelligent Automation, Apexon), draws on their joint experience in the digital transformation and automation...
Blogs - Experience, Data & Analytics And Artificial Intelligence
The Analytical Enterprise: Turning Data into Future Insights
Every business wants to see into the future. With predictive data analytics, they might just be able to. Before they can run, however, businesses need to learn how to walk....
Best UX Practices for the Highest Customer Retention Rates
There is an ever-increasing need for meeting customer expectations. Today, customers' perceptions can either make or break the deal. Therefore, businesses should begin with best...
For Mid-Sized Businesses Trying to Automate, 2022 May Be an Inflection Point
Since at least 2014, several industries have made tremendous investments in robotic process automation (RPA) and intelligent automation (IA) to improve their value delivery. But...
Digital Transformation: A Marathon, not a Sprint
The evolution of digital transformation from marketing buzzword to actual business strategy may have been a decade or so in the making, but there is little doubt that the...
How Multi-Cloud Will Dominate Future Cloud Strategy
As the pace of digitalization continues to increase, “cloud first” is on track to become the dominant strategy among established incumbents and digital natives alike. And...
User Experience (UX) vs. Customer Experience (CX): What’s the Difference?
Servicing customers and meeting their expectations is now even more crucial. It is the customers’ perception that ultimately makes or breaks your brand. In this scenario, the...
Why CDP is the Foundation for a Customer-First Strategy
The average person may be beyond bored with the ongoing global health crisis, but there is a consensus among business leaders that the pandemic was not only a catalyst for...
Software Development: Why You Need the Right Engagement Model
Way back in 2011, Marc Andreessen authored a ground-breaking article in which he stated that “software is eating the world.” Originally published by The Wall Street Journal,...
Your Users Are Key Stakeholders, Treat Them Like It
No company would survive without its customers. If that sounds glaringly obvious, then I have your attention. A recurring problem in today’s society, however, is that...
Digital Transformation is Not Just About Technology
To the casual reader, that headline might seem to be completely at odds with the concept of digital transformation. Yes, technology is involved, it’s integral to the process and...
3 Tips to Help You Effectively Implement Scrum
As the global healthcare crisis moves closer to its second anniversary, there is a need for product development teams to understand that the so-called new normal is unlikely to...
Last Month at AWS: December Edition
The start of a new year is a moment for all of us to reflect on what has happened in the last 12 months, but the fast pace of the connected society can often mean that we are...
UX/UI: Expect Major Changes in 2022 and Beyond
After a year in which the return to pre-pandemic normality was often tantalizingly within reach, digital adoption continued to accelerate in ways we never could have predicted two...
How Salesforce will Become Your Virtual Office in 2022
More than a hundred thousand companies rely on Salesforce products to supercharge their sales pipelines and help build genuine relationships with customers and employees. But...
Why 2022 has New Baselines for Attracting and Retaining Talent
With the clock ticking down the hours until the end of 2021, it is not a stretch to assume that companies and decision makers are not only being proactive about the people they...
Load More