“Organizational Intelligence” describes the ways organizations acquire, create, and apply knowledge. In the mid-20th century, sociologist Harold L. Wilensky used the term to create a framework to understand and improve organizational behavior.
Even in a connected society, fostering organizational intelligence can be a difficult task. Organizations are composed of many individuals with different backgrounds, roles, and expertise. These individuals need to work together to obtain and create knowledge that the organization can use to oversee its operations and innovate. In other words, knowledge has to be communicated and shared effectively for an organization to succeed.
Data has revolutionized organizational intelligence. And in today’s fast-paced and 24/7 business environment the right architecture, infrastructure and analytics are the keys to strong organizational intelligence.