Importance of Testing Center of Excellence

In this ever-changing technology landscape, it is important to stay competitive and successful. This has led IT teams to continually improve their processes from shorter development and implementation timelines to expertise in order to deliver high quality solutions. A lot of companies have embraced Testing Center of Excellence (TCoE) to cater to the above needs. What is it, if some may ask?

Testing Center of Excellence is a framework comprising of process, people and technology that help in delivering highly efficient testing services through knowledge, best practices and resources.

Why Companies are switching to TCoE?

  1. Increased agility: When an organization embraces TCoE, it can address all aspects of establishing, managing, operating and expanding a testing operation, enabling the organization to better respond to challenges and allocate efforts to priority projects.
  2. Cost Efficiency: Organizations can execute TCoE services from a low-cost geography that can result in cost savings due to labor arbitrage. It’s a clear example of improvement in resource utilization, as it saves costs in setup, software procurement and maintenance.
  3. Faster Releases:  QA is often unable to estimate accurately the time and resources needed to release the application. Implementing TCoE can speed up the release because of cross-project visibility and availability of right resources to support critical applications for faster time to market.
  4. Improved Quality: With formal steps for test planning, execution and verification, metrics based tracking and skilled resources, organizations get high quality software. There is reduced risk of failure and improved customer experience.
  5. Tighter Alignment: A TCoE makes sure that quality efforts of an organization are tightly aligned with its business needs. It defines a governance model based on measuring, reporting and discussing KPI’s

There has been an increasing trend towards quality centralization. The World Quality Report 2013-14 suggests that QA functions are becoming structurally more mature, as adaptation of TCoE increases from 6% in 2012 to 19% in 2013. This clearly states that it is time that companies bring change to their QA practices to keep pace with business demands and achieve operational excellence to help deliver business results.


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