Position Summary: 

The Microsoft Dynamics CRM Developer will be responsible for participating at an intermediate level in all phases of the development and maintenance life cycle for Dynamics CRM. The ideal candidate will have hands-on experience with Dynamics CRM entities, MS Dynamics administration, workflows, configuration (including UI / form development – web + unified client interface), security, reporting / dashboards, migration, custom development (including Unified Service Desk), Omnichannel, web resources, data integrations, and CRM solution file management. The candidate must have the ability to manage / prioritize multiple demands from a large user base across multiple departments. The candidate should have deep knowledge of Dynamics 365 CRM in all functional and technical areas.

Position Responsibilities – Other duties may be assigned: 

Senior responsible profile who can manage client independently as well work closely with offshore team.

Motivated, self driven and act as a good mentor to team, project management skills are good to have.

• Participating in design and architecture sessions with key business users, gathering and documenting business processes and requirements for the system
• Architecting the CRM system, related customizations and reports to model the business organizational process
• Advising business users on best practices for CRM, development or integration processes
• Balance business users requests and requirements with technical constraints
• Building and configuring CRM forms, views, dashboards, workflows and Dynamics Portals
• Developing SSRS reports using Microsoft SQL and FetchXML
• Experience with D365 CDS PowerApps model, automating business processes with Microsoft Flow
• Working with internal support members to resolve technical issues with servers, ETL packages, SQL, SSRS and other related technologies to the internal CRM system
• Maintain code repository, Azure DevOps backlog and source control
• Effectively utilize SDK and 3rd party tools such as XRMToolbox for administration of CRM system
• Support of the application including fixing application issues

Position Requirements: 

• A Bachelor's degree in Business, Computer Science or equivalent experience required
• Strong written communications especially related to articulating technical specifications
• 6-8 years of recent experience with Microsoft Dynamics 365 CE/CRM XRM projects
• Experience in customizations, JavaScript, C#, .NET, HTML, Silverlight, MVC, SQL Server, SSRS including plugins, scripting and form creation
• Experience with CRM API, REST/ODATA and soap ENDPOINTS
• Strong understanding of and ability to configure security groups, roles and teams
• Comfortable using Visual Studio, Azure DevOps, source control, CRM SDK
• SSIS or other ETL technologies using Scribe

Desired Skills

• Knowledge of the O365 platform as it pertains to feature sets that integrate with Dynamics CRM solutions including SharePoint, Mobility
• Developing Azure Logic and Azure Functions
• Familiarity with Data Export Service and Azure SQL
• Microsoft Certifications on Dynamics 365 CE/CR
• Microsoft Certifications on Dynamics 365 CE/CRM preferred