Apexon began working with the company in 2016 (for more than two years) alongside software testing solution provider Tricentis. Apexon was able to leverage its deep experience to expand the company’s quality engineering (QE) efforts and deliver end-to-end test automation capabilities across their diverse systems.
Success Story Healthcare
Healthcare Company Accelerates Delivery of Cancer TreatmentsApexon automates software testing to speed cycle time, improve quality 
This healthcare company researches, develops and delivers innovative cancer care technologies and solutions to its clinical partners around the globe to help them treat millions of patients each year.
As the company’s operations and offerings became more software-dependent, and its development efforts expanded, the company faced growing instability in its manual software testing efforts, creating critical time-to-market delays and costly operational inefficiencies.
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Provider of cancer care technologies and solutions for 70+ years
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+10,000 employees across 70 locations
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Improving care for millions of cancer patients
the Results
Key Outcomes
Faster Cycle
Time
Time
Delivery of new digital cancer care services sooner
Higher Service
Levels
Levels
Internal quality expectations were met, on time and more accurately
Increased Operational
Efficiency
Efficiency
Expanded test automation capabilities and reduced test cycles by 50% to overcome key operational challenges
Go Digital
Accelerating the delivery of new digital initiatives with confidence
Be digital
Creating the infrastructure and foundation to scale digital initiatives
Evolve Digital
Leveraging data and analytics to continuously improve digital delivery processes
Enable digital adoption in a quick, and agile manner
Apexon performed integration testing and built successful Salesforce integrations with SAP, ServiceMax and other common desktop applications.
Build digital infrastructure and foundation for enterprises to scale
Apexon and Tricentis were able to integrate QA more closely with development and expand the use of test automation as part of the software delivery pipeline.
Leverage data engineering to make strategic decisions and get digital right every time
Key test cases and prerequisites were identified and refined to minimize the need for manual intervention during the QA process thus achieving the end-to-end test automation.
The challenge
Problems scaling with complex software
The company’s operations and service offerings were becoming increasingly software-dependent and at the same time, the demand and complexity of its software delivery was growing.
This led to many challenges in its software testing efforts, causing time-to-market delays and operational inefficiencies.
With an expanding test footprint and more frequent release schedule, there were no established end-to-end regression testing scenarios before major releases.
Release cycles were being extended due to extensive manual testing. There were also production rollbacks due to undetected defects in the QA environment. On top of those challenges, the delivery team faced other testing inefficiencies:
Bad test data
Duplicate and incomplete test cases
Inefficient testing
Inability to reuse test scripts
Lack of integration and organization
Missing test data and not all data was integrated across systems
Lack of metrics
A lack of automated defect tracking and metrics
Cumbersome testing
20 analysts spending 4+ months to test an upgrade
Inefficient management
Compliance standards that were more difficult to manage, creating additional manual testing requirements
The company needed to find a way to improve the testing environment in order to accelerate cycle time and keep pace with the accelerated software delivery schedule.
The Solution
Optimizing testing with integration and automation
Apexon deployed a new continuous delivery and testing approach.
Leveraging Tricentis’ continuous testing platform as the foundation, Apexon was able to integrate quality engineering (QE) more closely with development and expand the use of test automation as part of the software delivery pipeline.
The outputs from this effort included:
Better data management
Identification, refinement and management of key test cases and prerequisites.
API optimization
REST API testing for both functionality and response times.
Faster testing
Agile testing comprised of two-week sprints.
Streamlined data
Prerequisite data creation as part of the test case execution to minimize the need for manual intervention.
Integrations
Integration testing and successful Salesforce integrations with SAP, ServiceMax and other common desktop applications.
The new QE environment also enabled faster, more continuous feedback on the quality of each release and the potential risks associated with it. Apexon leveraged its experience with key applications such as Salesforce and SAP to speed the company’s integrations and test automation efforts.
With end-to-end test automation scenarios in place across their various systems, cycle time and efficiencies dramatically increased, and the products were thoroughly tested before market release.