Cloud Native Platform Engineering

SITE RELIABILITY
ENGINEERING (SRE)

Unleash the full potential of the cloud

site reliability engineering
APEXON OFFERS END-TO-END, APPLICATION-FOCUSED, SITE RELIABILITY ENGINEERING SERVICES TO ENSURE HYPER-AGILITY, HIGH AVAILABILITY, ZERO DISRUPTION, AND CONTROL OVER YOUR CLOUD LANDSCAPE

site reliability engineering services and solutions
the challenge

AS CLOUD BECOMES UBIQUITOUS, EFFECTIVE MANAGEMENT IS KEY

With the on-demand nature of cloud computing touching every aspect of our lives, the requirements for effective migration and integration become increasingly important.

More than 85% of companies will have a cloud-first attitude by 2025, according to Gartner. And the organizations that embrace cloud will have to take account of both the digital workloads they create and the operations they will serve.

Even more critical is that business leaders understand exactly what is required from cloud solutions, with availability, reliability, and customer engagement opportunities all part of the cloud puzzle. Simply put, a poorly managed cloud environment can impact not only time-to-market but also potential revenue, brand reputation and customer satisfaction. In today’s hypercompetitive marketplace, threats to any of these can be hard to overcome.

SRE Management Solutions
What We Do

SOLVING THE SITE RELIABILITY CHALLENGES THAT CLOUD MIGRATION & INTEGRATION BRING

Our Site Reliability Engineering (SRE) expertise has been honed over 18+ years. We employ the latest methodologies, accelerators and enablers, and other cloud-based tools to deliver end-to-end support, irrespective of industry sector or digital maturity. Our teams are comprised of highly skilled reliability engineers who help facilitate automation and system improvements. These teams ensure adoption of DevOps constructs without any knowledge transfer required of the client, operational readiness review and transition and proactively identify improvement areas and ensuring assurance on stability.

SRE functions are inevitably outcome-based. This requires a partner that can provide knowledge management, easy resource transition and team induction, and shield organizations from attrition and transition challenges. We ensure full transparency on incident summaries, self-service reporting and SLO-based joint decision-making powered by Artificial Intelligence (AI), Machine Learning (ML) and a strong data backbone. Apexon’s SRE services encompass the entire spectrum of cloud management.

Our expertise

End-to-end SITE RELIABILITY ENGINEERING (SRE) Services

We support a variety of use cases:

Monitoring & Operational Intelligence
Monitoring &
Operational Intelligence

Provisioning & Orchestration
Provisioning &
Orchestration

Site Reliability Engineering
Site Reliability
Engineering

Governance
Governance

Security
Security

Application Performance Management (APM)
Application Performance Management (APM)

Optimization Services
Optimization
Services

Our key strengths are built around a defined cloud implementation focus, including but not limited to cloud-native operations, scalable Out-of-Box cloud infrastructure, and more. In addition, we have defined Centers of Excellence (CoE) support functions that can assist customers in the adoption of cloud-focused Shift Left strategies across the business environment.

THE OUTCOMES WE DELIVER

SRE SOLUTIONS VIA DIGITAL CAPABILITIES

Apexon’s SRE services allow companies to turn their cloud infrastructure into competitive advantage:

Cost savings
Cost savings

Trade capital expense for variable expense; leverage pay-as-you-go model

Enhanced Security & Compliance
Enhanced Security & Compliance

Advanced cybersecurity and compliance management

Increased Business Agility & Faster Time to Market
Operational Efficiency

Serverless application strategy, migration from monolithic to microservices architecture, advanced analytics and AI/ML cloud management, plus IT support

Enhanced Scalability & Reliability
Enhanced Scalability & Reliability

Centralized monitoring, integrated Disaster Recovery, near-zero outage operations

Our methodology

Reveal
how we do it

Our approach

Our Cloud Management & Operations offerings

Apexon’s commitment to “Cloud Done Right” is the foundation for our fully serviced Cloud Management and Operations offerings. This is based on the understanding that companies are looking for the answers to identified challenges in their cloud migration and adoption requirements.

Our SRE services are designed to take in both the cloud journey and the level of maturity an entity has — from initial assessment and business optimization strategies to launching cloud initiatives and automating defined processes and requirements within the cloud platform itself. The framework that we create from our end-to-end assessment is ultimately measured against 7 pillars within the Support/SRE Implementation Process Flow – availability, durability, throughput, latency, traffic, error rate and saturation.

This Process Flow includes:

IDENTIFICATION OF SERVICE LEVEL INDICATORS & OBJECTIVES
Identification of Service Level
Indicators & Service Level Objectives

These include key tenets such as:

  • Auto provisioning
  • 24/7 monitoring and availability
  • Scaling and capacity planning
  • Timely patching
  • Incident response mechanism

Instrumentation requirements
Instrumentation
requirements

Measured against the aforementioned 7 pillars

CREATION & INTEGRATION OF VISIBILITY DASHBOARDS
Creation & integration of Visibility
Dashboards within the process

Establishing an SLA with customers that is predicated on promises made and adherence to required KPIs

Access to both a dedicated client team and Apexon SRE team including technical architect and SRE engineer ensures SLA adherence.

SRE Implementation Process Flow
Our expertise
Expertise WITH THE LATEST PLATFORMS & TOOLS

Apexon has experience with the leading tools, and platforms and takes an unbiased and agnostic approach to SRE solution development. We can help you take full advantage of these tools and platforms and maximize your ROI with them.

perfecto

appium

selenium

micro focus

IBM

cucumber

ranorex

qmetry

Why Apexon

Centralized
ITSM & ITOM

We leverage a core-flex delivery model powered by highly efficient Site Reliability Engineers from our Cloud and Platform Engineering COE. Our managed services include industry-standard tooling and cloud native services for monitoring, backup, patching, and log management. We also include 24×7 monitoring with service integration, automated resolutions and centralized dashboard

Improved Security
Posture

We perform a security audit of your current landscape, identify security gaps and implement security tools and policies to improve the overall security posture on all the layers for cloud

Cost
optimization

We identify scope for cost optimization and implement the changes, leveraging our cloud partnerships. We also leverage technology and service accelerators to lower deployment costs

Innovation &
Automation

Over 10+ years of automation experience, highly involved in developing accelerators, and automation of cloud service deployment to improve reliability