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To Stay Ahead of the Competition, Start with Empathy

I recently outlined the difference between customer experience (CX) and user experience (UX) in a blog post on the intersection of these two domains, and it got me thinking about...

Richard Alvarez
Sep 8, 2021
Posted in Digital Experience

Last Month at AWS: August Edition

The events of last year might not have been fully replicated in 2021, but there is little doubt that the last eight months has still managed to provide companies with plenty of...

Dhaval Soni
Sep 7, 2021
Posted in Cloud

Everyone at Your Company Contributes to UX. Here’s How to Encourage Participat...

User experience (UX) encompasses the many ways a user enagages with a digital product – from their emotional reaction to using it to the way it affects their...

Richard Alvarez
Sep 3, 2021
Posted in Digital Experience

Salesforce for Manufacturing Companies: What to Know before Taking the Leap

The past year has been challenging for many manufacturing companies. Disruptions to supply chains around the world have made it difficult to both get raw materials and deliver...

Shawn McCormick
Sep 1, 2021
Posted in Salesforce

How Data Governance Can Make Banks & Other Financial Institutions More Adap...

Since Biden’s inauguration in January, there’s been a shift toward greater regulation for the financial services sector – as is usually the case with Democratic...

Suyash Karanwal
Sep 1, 2021
Posted in Data & Analytics
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