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The Rise of Real-Time Payments: The Three I’s for a Seamless Experience

Introduction Real-time payments (RTP) are revolutionizing the way we transact. From UPI in India to PIX in Brazil, these innovative payment methods are disrupting traditional...

Data-Driven CX: The Key to Addressing Friendly Frauds and Enhancing Customer Sat...

A year ago, I purchased a treadmill that included a subscription fitness app, free for the first six months. Around the same time, I also subscribed to a subscription...