Enterprises need to focus on each part of the customer journey to ensure it’s a seamless and positive experience every step of the customer journeys which have become increasingly dynamic and varied. To build brand loyalty and improve a customer’s lifetime value, enterprises need to consider implementing digital experience solutions to complement existing digital commerce solutions
Digital experience management requires a carefully considered, unified approach. Existing systems need to be redesigned or replaced in such a way as to create a future-proof experience platform. Apexon helps enterprises in drafting a AI-led scalable design for experience management, monitor the results and tweak platform accordingly.
Our Digital Experience services include:
Apexon helps enterprises create end-to-end process allowing end-customers to find, use and maintain an offering according to or beyond their expectations. It makes sure that all pieces (such as things like Platform selection, Content information architecture, policies, org design, procedures, standards and Omni-channel implementation) that need to fall into place for a great customer experience are being orchestrated by enterprises.
Apexon adopts an agile delivery methodology helps follow an inspect and adapt approach. To implement a multi-touch solution, Apexon has helped enterprises develop integrated experience solutions comprising of Content Management: DXP Platform customization, Integration With Existing Systems, Analytics and Reporting, scalability, security and ontent Migration.
Apexon’s Digital Experience Services deliver significant business advantages:
Design goal of digital Experience systems to avoid or minimize the need for expensive person-to-person interaction
Evolve the platform leveraging AI/ML technologies to maintain the personal touch
Build a connected Digital experience foundation
In some cases, B2C merchants need access to B2B capabilities. So, in addition to our expertise with the leading B2C commerce platforms, Apexon is also has extensive expertise with Optimizely (Episerver) B2B Commerce Cloud. Optimizely is purpose-built for the specific demands of B2B commerce.
Apexon is a leading Adobe Magento Commerce partner. We offer Magento solutions including a fully hosted and managed service model, created with merchandisers and marketers in mind. The Magento platform is flexible, easy to manage and use, and loaded with all the advanced features and functionality you need to sell more online.
Apexon has over 15 Years of Oracle Commerce experience. We recently extended our capabilities to Oracle’s newest eCommerce platform solution, Oracle Commerce Cloud, making us a preferred partner.
At Apexon, we understand that the best service comes from creating a tailored solution that meets the exact needs of our clients.
Our service-driven model optimizes your multi-sourced environment to create a customer-led perspective that supports holistic growth. We use a structured and tailored approach to ensure that your key differentiators are at the forefront of our services. We also track the core user at each gateway and touchpoint to accentuate chances of conversion. With Apexon, you can be sure that your exact needs will be met through a tailored solution.
“We spent a lot of time evaluating the right partner and platform to power our next growth journey. We are glad that we chose Apexon to be our trusted partner.”
