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Where Does Digital Experience Fit into Digital Transformation?

While nearly every executive today spends at least some time thinking about digital transformation, it’s my experience that no two people agree on exactly what digital...

Richard Alvarez
Sep 8, 2021
Posted in Digital Experience

To Stay Ahead of the Competition, Start with Empathy

I recently outlined the difference between customer experience (CX) and user experience (UX) in a blog post on the intersection of these two domains, and it got me thinking about...

Richard Alvarez
Sep 8, 2021
Posted in Digital Experience

Everyone at Your Company Contributes to UX. Here’s How to Encourage Participat...

User experience (UX) encompasses the many ways a user enagages with a digital product – from their emotional reaction to using it to the way it affects their...

Richard Alvarez
Sep 3, 2021
Posted in Digital Experience

A Guide to Accessible Digital UX Design

Accessible UX (user-experience) design refers to design that is built to be as useful for one group as any other. Although it often refers to accessibility for people with...

Richard Alvarez
Aug 5, 2021
Posted in Digital Experience

Insurance Company Collects $800,000 in Additional Premiums Through Website Redes...

The Brief The insurance industry is highly competitive, driven by providing an exemplary digital customer experience. Successful carriers make it as simple as possible for...

Richard Alvarez
Jun 9, 2021
Posted in Digital Experience

Why Client Centricity Should Be the First Goal of an Insurance Company’s Digit...

In previous blog posts, we’ve discussed the what and how of digital transformation for insurance organizations: what the end state of your insurance company may be and how to...

Richard Alvarez
Jun 9, 2021
Posted in Digital Experience

Next.JS, a Development Framework for Scalability and Production

Nowadays, it is common to build websites using a framework such as React.js due to its simplicity and reusability. However, when it comes to scalability, additional configuration...

Kevin Angeles
May 27 , 2021
Posted in Digital Experience

How the Pandemic Will Shape UX: 2021 and Beyond

The COVID-19 pandemic disrupted almost every system we rely on, drastically changing our behavior in every sphere of our lives. Companies had to adjust quickly to meet their...

Richard Alvarez
Apr 8 , 2021
Posted in Digital Experience

Decreasing Page Load Times Improves Customer Retention

THE BRIEF A large financial institution was facing frustration from customers due to slow page load times in its application. While they considered several solutions, all...

Leila Modarres
Feb 2 , 2021
Posted in Digital Experience

Elevating User Experience for The Father’s Table with Website Transformati...

THE BRIEF The Father’s Table, a privately owned nationwide dessert company, is known for their variety of cheesecakes. Today, they have expanded to provide a variety of sweet...

Richard Alvarez
Jan 26, 2021
Posted in Digital Experience

Shared Component Library Improves Consistency and Velocity

The Brief A large financial institution was struggling to maintain consistency among applications. Designers were creating multiple variants of similar components,...

Sean McQuay
Jan 25, 2021
Posted in Digital Experience

Modernization of National Furniture Retailer’s Product Display Pages (PDP)

The Brief A national furniture retailer with more than 200 stores that specializes in affordable, modern, and customizable furniture has an incredible e-commerce website. In...

Leila Modarres
Nov 18 , 2020
Posted in Digital Experience

The Case for Strictly Linting…Everything

Creating controversy Linting is controversial. Linting is the cause of many debates. Linting can be one of your most powerful tools, if done right. If you’ve spent any time...

Sean McQuay
Nov 16 , 2020
Posted in User Interface

The Criticality of UX: How to Overcome Disruption and Succeed in Today’s Volat...

“The utmost thing is the user experience, to have the most useful experience.” - Marissa Mayer, former Yahoo CEO Investment in User Experience, UX,  can help companies...

Richard Alvarez
Nov 10 , 2020
Posted in Digital Experience
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