Select

Mobile Testing is Crucial for Financial Services

Mobile Testing is Crucial for Financial Services

It’s no secret that the use of mobile apps for banking and financial services has exploded in recent years.   With more people than ever before using mobile apps to manage their money — doing everything from banking and investments to making small payments to friends — it’s more important than ever to get these financial services apps right.   This is especially true when you consider that mobile apps are fast becoming the main interface that people have with their banks and credit unions.

We know that it’s important to get these apps right, but we also know that there are several challenges to developing and testing mobile apps for financial services.   For starters, the consumer has zero tolerance for low quality.   Apps must be easy to use, efficient, and nice to look at, on top of being completely secure.   Financial institutions are under a lot of scrutiny, not only from the consumer but also from regulatory agencies.   These agencies require banks to prove that steps were taken to check their software systems for vulnerabilities, as inattention can lead to security breaches and damage to the trust in the company’s brand.   There have been several high-profile data breaches in recent years, and understandably a situation like that is every financial institution’s worst nightmare.   If something does go wrong and their data is breached, financial institutions don’t want to be found guilty of not taking the necessary steps to ensure quality.   The problem is, proving that all the necessary checks and tests have been performed is not always easy.

To combat this, financial companies must understand the importance of retaining test evidence.   Test evidence can bail financial institutions out of situations that could otherwise deal a fatal blow to their company.   Financial institutions should use a software quality and assurance (SQA) team, which will draft and design various artifacts to be produced as part of the SQA process.   These artifacts may consist of a test strategy, test plan, test cases, test data requirements and test execution results.

To confirm and authenticate the actual testing effort, test documentation must be retained.   Test documentation includes the test plan, test results and test evidence that must be recorded in a central repository system.   Apexon provides the basis for modeling different approaches for the retention of test evidence.   The goal is to optimize the process of retention of test evidence, while at the same time, collecting a sufficient amount of accurate information.

Financial institutions have plenty to worry about, between potential data breaches and ensuring that their mobile apps are high quality and up to the exacting standards of consumers and regulatory agencies alike.   To alleviate their concerns, they should not only test their systems rigorously, but should also retain their test evidence and ensure that the test information they have is satisfactory.

To learn more about best practices for mobile testing and quality assurance in the financial industry, download our whitepaper: The Importance of Retaining Testing Evidence in the Financial Industry.

 

 

 

You can also visit us from June 8-10 at American Banker’s Digital Banking Summit in Austin, Texas — we’ll be at Booth #137.   See you there!

Interested in our Development Services?

Contact Apexon +1 408-727-1100

By submitting this form, you agree that you have read and understand Apexon’s Terms and Conditions. You can opt-out of communications at any time. We respect your privacy.

By submitting this form, you agree that you have read and understand Apexon’s Terms and Conditions. You can opt-out of communications at any time. We respect your privacy.

Other stories you may enjoy...

One Year In: Technology Success Stories from the Pandemic

This time last year, US companies were forced to face a new and unsettling reality: business as usual was no longer an option. I wrote then about how businesses could shift their...

How to Work with Your Remote Development Team

Working with remote teams to develop and release new products has become the norm for almost all aspects of software development.  Nowhere is that more true than in the mobile...

Think You Know Your App Dev Needs? Think Again.

The pace of change in mobile app development has been mind-blowing. Here at Apexon, we’ve been working on mobile apps since their inception. With every project we learn...