Digital Commerce & Customer Experience

Digital Experience

Convert mundane transactions to memorable experiences

Immersive personal experiences with content, digital assets, and commerce

data engineering company
the challenge

building brand loyalty & improving the customer’s lifetime value

Enterprises need to focus on each part of the customer journey to ensure it’s a seamless and positive experience every step of the customer journeys which have become increasingly dynamic and varied. To build brand loyalty and improve a customer’s lifetime value, enterprises need to consider implementing digital experience solutions to complement existing digital commerce solutions

Enterprise Data Management Company
What we do

create a future-proof experience platform

Digital experience management requires a carefully considered, unified approach. Existing systems need to be redesigned or replaced in such a way as to create a future-proof experience platform. Apexon helps enterprises in drafting a AI-led scalable design for experience management, monitor the results and tweak platform accordingly.

Our Offerings
end-to-end Digital Experience Services

Our Digital Experience services include:

Strategic Consulting
Service Strategy & Design

Apexon helps enterprises create end-to-end process allowing end-customers to find, use and maintain an offering according to or beyond their expectations. It makes sure that all pieces (such as things like Platform selection, Content information architecture, policies, org design, procedures, standards and Omni-channel implementation) that need to fall into place for a great customer experience are being orchestrated by enterprises.

Platform Selection
Integrated Experience Development

Apexon adopts an agile delivery methodology helps follow an inspect and adapt approach. To implement a multi-touch solution, Apexon has helped enterprises develop integrated experience solutions comprising of Content Management: DXP Platform customization, Integration With Existing Systems, Analytics and Reporting, scalability, security and ontent Migration.

THE OUTCOMES WE DELIVER

We align & integrate brand experience, customer experience & employee experience

Apexon’s Digital Experience Services deliver significant business advantages:

Design goal of digital Experience systems to avoid or minimize the need for expensive person-to-person interaction

Optimized platform maintenance and performance

Evolve the platform leveraging AI/ML technologies to maintain the personal touch

Build a connected Digital experience foundation

Build a connected Digital experience foundation

Key Partnerships

Why Apexon

At Apexon, we understand that the best service comes from creating a tailored solution that meets the exact needs of our clients.

Our service-driven model optimizes your multi-sourced environment to create a customer-led perspective that supports holistic growth. We use a structured and tailored approach to ensure that your key differentiators are at the forefront of our services. We also track the core user at each gateway and touchpoint to accentuate chances of conversion. With Apexon, you can be sure that your exact needs will be met through a tailored solution.

customer testimonials

“We spent a lot of time evaluating the right partner and platform to power our next growth journey. We are glad that we chose Apexon to be our trusted partner.”

Arun Naikar eCommerce Head, Fabindia

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